Privacy Policy

Last Updated: November 2, 2026

1. Introduction

Welcome to Quvenaro!

At Quvenaro, we value your privacy and are committed to handling your personal information responsibly and transparently.

This Privacy Policy describes how Xi'an Jikangtong Network Technology Co., Ltd., doing business as Quvenaro ("Quvenaro," "we," "us," or "our"), collects, uses, shares, stores, and protects personal information when you visit our online store, purchase products, communicate with us, or interact with our marketing and advertising activities.

It also explains your privacy rights and the choices available to you regarding your personal information.

By accessing or using our website, you acknowledge that you have been provided with this Privacy Policy. Where consent is required under applicable law, we will obtain it separately before carrying out the relevant processing.

This Privacy Policy applies to personal information collected through our online store and associated customer service, marketing, and business activities.

2. Business Information

Quvenaro is an online retail store offering a variety of trending products, lifestyle accessories, practical everyday essentials, and other consumer merchandise.

Our business information is as follows:

Brand Name: Quvenaro

Legal Business Name: Xi'an Jikangtong Network Technology Co., Ltd.

Company Establishment Date: May 18, 2023

Registered Business Address:

Room 1501, Unit 1, Building 5, Dushi Luyuan Garden, No. 260 Daqing Road, Lianhu District, Xi'an, Shaanxi Province, China

Customer Service Email: info@quvenaro.com

Phone: +86 13686468994

Business Type: Online Retail / E-commerce

Primary Customer Market: United States

Shipping Coverage: Worldwide, subject to destination availability and applicable restrictions.

For questions regarding this Privacy Policy or our handling of personal information, please contact us at info@quvenaro.com.

3. Personal Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information.

3.1 Personal Identifiers and Contact Information

When you place an order, register an account, subscribe to communications, or contact customer support, we may collect:

• Full name

• Email address

• Telephone number

• Billing address

• Shipping address

• Account identifiers

• Information voluntarily provided in customer communications

3.2 Order and Transaction Information

When you purchase products from Quvenaro, we may collect:

• Order numbers

• Products purchased

• Order amounts

• Transaction dates

• Payment status

• Purchase history

• Shipping and delivery information

• Return and refund records

Payments may be processed by third-party payment service providers.

We generally receive payment confirmation and limited transaction details rather than complete payment card numbers.

The information collected and processed may vary depending on the payment method and service provider.

3.3 Device and Technical Information

When you visit our website, we or our service providers may automatically collect certain technical information, including:

• IP address

• Browser type and version

• Device type

• Operating system

• Device or browser identifiers

• Approximate location derived from IP address

• Referring website or advertising source

• Pages visited

• Time and duration of website interactions

• Website performance and diagnostic information

3.4 Shopping and Browsing Activity

We may collect information about your interactions with our online store, including:

• Products viewed

• Search activity

• Items added to your cart

• Checkout activity

• Purchase events

• Product preferences

• Interactions with promotional content

• Advertising referral and conversion information

3.5 Customer Communications

When you contact our customer service team, we may retain information relating to your inquiry, including emails, order-related requests, complaints, feedback, and relevant supporting materials.

4. How We Collect Personal Information

We may collect personal information through the following sources.

Information You Provide Directly

This includes information submitted during checkout, account registration, newsletter subscriptions, customer service requests, or other interactions with our website.

Automated Technologies

We may collect information through cookies, pixels, scripts, analytics tools, and similar technologies.

Transaction and Service Providers

We may receive relevant information from payment processors, shipping carriers, fulfillment providers, fraud prevention services, and other providers involved in processing your orders.

Advertising and Analytics Partners

Where applicable, we may receive information about interactions with advertisements, campaign performance, website visits, and conversions.

The information collected depends on the technologies actually enabled, your privacy settings, and applicable law.

5. How We Use Your Personal Information

We may process personal information for the following purposes.

5.1 Order Processing and Fulfillment

• Confirming and processing purchases

• Verifying payment transactions

• Preparing and shipping products

• Sending order and delivery updates

• Managing returns, exchanges, and refunds

5.2 Customer Support

• Responding to product inquiries

• Providing order assistance

• Resolving shipping concerns

• Processing return and refund requests

• Responding to feedback and complaints

5.3 Website Operations and Improvement

• Maintaining website functionality

• Improving navigation and shopping experiences

• Monitoring website performance

• Understanding customer interests

• Diagnosing technical issues

• Improving product information and website content

5.4 Marketing and Advertising

Where permitted by law and subject to applicable consent and opt-out rights, we may process personal information to:

• Deliver relevant advertisements

• Measure advertising performance

• Understand interactions with marketing campaigns

• Support conversion tracking and attribution

• Improve advertising campaign effectiveness

• Present promotions and product recommendations

• Communicate marketing offers where authorized

5.5 Security and Legal Compliance

We may also process personal information to:

• Detect and prevent fraud

• Protect website and account security

• Comply with applicable legal obligations

• Respond to lawful requests

• Resolve disputes

• Establish, exercise, or defend legal claims

6. Cookies and Similar Technologies

Our website may use cookies, pixels, scripts, and other tracking technologies to support essential store functions, understand website usage, and facilitate advertising activities.

These technologies may fall into the following categories.

Essential Cookies

Essential cookies are used to support core website functions, including shopping carts, checkout processes, authentication, and security.

Analytics Cookies

Analytics technologies help us understand website traffic, visitor interactions, and site performance.

Advertising Cookies and Pixels

Advertising technologies may help measure conversions, evaluate campaign effectiveness, support advertising attribution, and deliver interest-based advertising where permitted by law.

Preference Cookies

Preference cookies may remember settings and improve the browsing experience.

You can manage certain cookies through your browser settings and any available cookie preference controls on our website.

Where applicable law requires consent, we will request valid consent before enabling non-essential tracking technologies.

Where required, users will be able to withdraw consent or update their preferences.

Disabling some cookies may affect certain website features.

7. Advertising Partners and AppLovin Disclosure

Quvenaro may work with third-party advertising and measurement partners to promote products, measure advertising performance, and improve marketing campaigns.

These partners may include AppLovin Corporation ("AppLovin"), which provides digital advertising, measurement, and optimization services.

Where AppLovin advertising technologies are enabled, AppLovin may collect or receive information through cookies, pixels, APIs, scripts, or similar technologies, subject to applicable law and user privacy choices.

Depending on the integration, information may include:

• IP addresses

• Device and browser information

• Online and advertising identifiers

• Website page views

• Product views and browsing activity

• Search and shopping interactions

• Add-to-cart events

• Checkout and purchase events

• Advertising referral and conversion information

• Purchase history or transaction-related information

• Customer identifiers, email addresses, or telephone numbers where lawfully transmitted through an authorized integration

AppLovin may use this information to provide advertising services, measure campaign effectiveness, support attribution, improve advertising performance, detect fraud, and develop or improve its advertising services, including AI-powered advertising technologies.

AppLovin may also process information for interest-based advertising where permitted by law.

Quvenaro is responsible for providing applicable privacy notices, obtaining legally required permissions and consents, honoring relevant privacy choices, and ensuring that information is shared in accordance with applicable law.

We do not intend to transmit prohibited sensitive personal information, payment card details, account passwords, or children's personal information to AppLovin.

For more information about AppLovin’s collection and use of your information visit: https://legal.applovin.com/privacy/.

You can also review AppLovin's available privacy choices and data rights procedures.

8. How We Share Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business, provide services, comply with legal requirements, or support authorized advertising activities.

These parties may include:

8.1 E-commerce Platform Providers

Our online store is powered by SHOPLINE.

SHOPLINE and its relevant service providers may process information required for website hosting, checkout, account management, transaction processing, and related e-commerce functions.

8.2 Payment Processing Providers

We may share necessary transaction information with payment service providers to process purchases, verify payments, prevent fraud, manage disputes, and issue refunds.

8.3 Shipping and Fulfillment Partners

We may share customer names, delivery addresses, contact information, and order details with shipping carriers and fulfillment partners to complete deliveries.

8.4 Advertising and Analytics Partners

Where applicable and legally permitted, we may share website interaction data, transaction information, and advertising-related identifiers with advertising and analytics partners, including AppLovin.

Such disclosures may support advertising measurement, attribution, campaign optimization, and interest-based advertising.

8.5 Professional and Legal Service Providers

We may disclose personal information to legal advisers, accountants, regulators, or other authorized parties where necessary to comply with legal obligations or protect legitimate rights.

8.6 Business Transfers

If our business is involved in a merger, acquisition, restructuring, or sale of relevant business assets, personal information may be transferred as part of that transaction, subject to applicable law.

We do not authorize service providers acting solely on our behalf to use personal information for unrelated purposes.

Certain advertising disclosures may be considered a "sale," "sharing," or processing for targeted advertising under applicable U.S. state privacy laws, even when personal information is not exchanged for money.

Where required by law, we will provide appropriate notices and opt-out mechanisms.

9. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we maintain about you.

• Request correction of inaccurate information.

• Request deletion of eligible personal information.

• Request information about categories of personal information collected or disclosed.

• Obtain a copy of certain information in a portable format.

• Opt out of qualifying sales or sharing of personal information.

• Opt out of certain targeted advertising or profiling activities.

• Withdraw consent where processing relies on consent.

• Limit certain uses of sensitive personal information where applicable.

• Appeal a privacy request decision where required by law.

• Exercise applicable privacy rights without unlawful discrimination.

These rights may be subject to legal exceptions and reasonable identity verification requirements.

To submit a privacy request, please contact:

Email: info@quvenaro.com

Suggested Subject Line: Privacy Rights Request — Quvenaro

Please include sufficient information to help us understand and process your request.

We may request additional information reasonably necessary to verify your identity or authority.

We will respond within the timeframe required by applicable law.

10. U.S. State Privacy Rights

Residents of certain U.S. states, including California and other states with applicable consumer privacy laws, may have additional privacy rights.

Depending on the applicable law and our processing activities, these rights may include access, deletion, correction, data portability, and the ability to opt out of certain sales, sharing, profiling, or targeted advertising.

Where our activities are subject to such requirements, we will provide the legally required privacy choices.

We will recognize and honor legally applicable opt-out preference signals, including Global Privacy Control where required.

If you wish to request that we stop qualifying sales or sharing of your personal information, you may contact:

Email: info@quvenaro.com

Subject Line: Do Not Sell or Share My Personal Information

Where required by applicable law, we will also make an appropriate website-based opt-out mechanism available.

We do not knowingly sell or share children's personal information in violation of applicable law.

11. Marketing Communications

If you subscribe to promotional communications or otherwise provide applicable authorization, we may send emails about products, special offers, and store updates.

You may unsubscribe from promotional emails by using the unsubscribe link in the message or contacting us at info@quvenaro.com.

Opting out of marketing communications does not prevent us from sending necessary transaction-related messages, including order confirmations, shipping updates, and customer service communications.

We will handle marketing communications in accordance with applicable consent and unsubscribe requirements.

12. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.

Retention periods may depend on the type of information, the purpose of processing, contractual obligations, and legal requirements.

For example:

• Order records may be retained for accounting, tax, legal, and customer service purposes.

• Customer service communications may be retained to resolve inquiries and disputes.

• Marketing information may be retained until a valid opt-out or withdrawal request is received, or until it is no longer needed.

• Security and technical records may be retained for operational and fraud prevention purposes.

• Advertising and analytics information may be retained according to applicable legal requirements and relevant service provider arrangements.

When personal information is no longer necessary, we will delete, de-identify, or otherwise handle it in accordance with applicable law.

13. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, and loss.

Such measures may include appropriate access controls, secure transmission technologies, account security practices, and safeguards maintained by our service providers.

However, no method of electronic transmission or storage is completely secure.

We cannot guarantee absolute protection against all security threats.

If you believe your personal information has been compromised, please contact us promptly at info@quvenaro.com.

14. International Data Transfers

Quvenaro is operated by a business registered in China and serves customers in the United States and other international markets.

Personal information may therefore be transferred to, stored in, or processed in jurisdictions outside your country or state of residence, including China and locations where our service providers operate.

Data protection laws may differ across jurisdictions.

Where applicable law requires safeguards for international data transfers, we will implement appropriate measures.

We will handle personal information in accordance with applicable privacy and data protection requirements.

15. Children's Privacy

Our website is intended for a general consumer audience and is not directed toward children.

We do not knowingly collect, use, or share children's personal information in violation of applicable law.

We do not knowingly use advertising technologies to target children in violation of applicable legal requirements.

If we become aware that personal information has been collected from a child without the required legal basis or authorization, we will take appropriate steps to delete or otherwise address the information.

Parents or legal guardians who have concerns may contact us at:

info@quvenaro.com

16. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, payment providers, or other external services.

These third parties may operate under their own privacy policies and terms.

We encourage users to review the privacy practices of third-party services before providing personal information.

We are not responsible for independent third-party practices outside our control, except where applicable law imposes responsibility on us.

17. Privacy Preference Signals and Do Not Track

Some browsers and devices provide settings or signals intended to communicate privacy preferences.

Because browser-based "Do Not Track" signals are not governed by a universally adopted standard, our response to those signals may vary depending on the technologies involved.

However, where legally required, we will recognize and honor applicable opt-out preference signals, including Global Privacy Control.

You may also manage certain tracking preferences through available website controls and browser or device settings.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website technologies, service providers, or applicable laws.

When changes are made, we will update the "Last Updated" date at the beginning of this policy.

Where required by law, we will provide additional notice or obtain consent before making material changes to our personal information processing practices.

We encourage customers to review this policy periodically.

19. Contact Information

If you have questions about this Privacy Policy, our data practices, or your privacy rights, please contact us.

Brand Name: Quvenaro

Legal Business Name: Xi'an Jikangtong Network Technology Co., Ltd.

Company Establishment Date: May 18, 2023

Registered Business Address:

Room 1501, Unit 1, Building 5, Dushi Luyuan Garden, No. 260 Daqing Road, Lianhu District, Xi'an, Shaanxi Province, China

Customer Service Email: info@quvenaro.com

Phone: +86 13686468994

Return Address:

Room 1501, Unit 1, Building 5, Dushi Luyuan Garden, No. 260 Daqing Road, Lianhu District, Xi'an, Shaanxi Province, China

For privacy-related inquiries, please email info@quvenaro.com with the subject line "Privacy Inquiry."

Thank you for trusting Quvenaro.

Quvenaro — Discover Something New. Make Everyday Better.